Complete your Onboarding Form in the Nourish Provider Portal

Note: If you joined Nourish before December 1, 2025, your dashboard may show the Verifiable Onboarding Form task instead. In that case, you will complete your credentialing onboarding form through Verifiable. Please refer to this help center article for detailed instructions on completing the Verifiable form.

There are two tasks you will need to complete for Verifiable:

1. Obtain an NPDB Self Query

2. Submit the Credentialing Onboarding Form

To ensure a smooth and timely credentialing process, please complete these tasks within three business days of your first day at Nourish. You do not need to wait for your Oregon license to be approved before completing the form—it can be submitted as soon as you receive it.

1. You will find the form on your Credentialing Onboarding Checklist:

   

If you are running into any unforeseen errors, please email credentialing@usenourish.com to help troubleshoot

1. Personal Information

   • Phone number

   • Date of Birth

   • Social Security Number

   • Mailing Address

   • Digital Signature

2. Board Certification: Add CDR number and expiration date.

3. Alias: If you have any other aliases, please enter them here.

4. CAQH: Provider your username, password, and ID. Please confirm these credentials are accurate and your profile has been completed and attested to. For more information on CAQH, check out: https://nourishonboarding.frontkb.com/en/articles/3254657

5. CAQH Permission: Check the box if you'd like to grant Nourish permission to make updates to your CAQH profile on your behalf, in accordance with CAQH guidelines and standards. If you would prefer to update CAQH individually, please leave the box unchecked.

6. Documents: Please upload a copy of your resume and NPDB Self-Query.

7. Submit!

As part of your onboarding, you will submit an NPDB Self‑Query report along with your onboarding form. This is also a credentialing requirement every 180 days, so you may receive periodic emails from the credentialing team asking you to complete a new one.

When you order an NPDB Self‑Query, you’ll be asked to sign in with ID.me.

• ID.me is just the login system NPDB uses to verify your identity.

• ID.me and NPDB are separate. Creating or signing in to ID.me does not complete your Self‑Query.

• After verifying your identity with ID.me, you still need to return to NPDB and finish ordering your Self‑Query.

Think of ID.me like signing in with Google or Facebook on another website—it’s only the login method. The actual NPDB order happens after you sign in.

Good news—we’ve got you covered! We created a step‑by‑step Scribe walkthrough with screenshots of every step, so you can just follow along without guessing.

View the full Scribe here.

Yes. The $3 fee is reimbursable through Ramp. Follow this guide for reimbursement instructions.

After you receive your NPDB Self-Query, upload the PDF as part of completing your Verifiable Onboarding Form under the Documents section.

HHS‑XMS stands for Health and Human Services External User Management System. It’s part of the secure login process for ID.me. You just need to authorize it when prompted—it’s normal and required to access NPDB.

Yes. Everyone logs in through ID.me. Even if you don’t have an account yet, click “Sign in with ID.me.” You’ll be able to create an account on the next page.

1. Go to the NPDB Self‑Query page.

2. Click Sign In → Sign In to a Self‑Query Order.

3. Click Sign in with ID.me.

4. Sign in (or create an ID.me account) and complete identity verification.

5. After verifying, return to NPDB and click Start a New Order.

6. Select Personal as the search type.

7. Enter your personal, address, and professional details (including state license or CDR number).

8. Enter your NPI.

9. Pay the $3 fee (reimbursable through Ramp – see guide).

10. Submit your order and monitor the status.

11. Once available, click Show Me to download your report and upload the PDF as part of completing your Verifiable Onboarding Form under the Documents section.

• Full Scribe Walkthrough

• ID.me Help Center

• ID.me Identity Verification Guide

• How to Verify Your Identity with ID.me Self‑Service