Patient Portal / App

Edited

Estimated view time: Approximately 10 minutes

Overview

Nourish’s Patient Portal is a patient’s one-stop-shop for everything patients need to do before and between sessions at Nourish. It is the only system patients will need to interact with, and is an integral part of their care.

Patients can access the Patient Portal at https://app.usenourish.com. They can also access by visiting the Nourish website and selecting “Sign In.” Patients can also download the Nourish app in the App Store and Google Play Store.

You should ensure your patients have access to the Patient Portal in your first session with them. Encourage them to download the app! It’s important they can access the portal or app to join appointments, set preferences, message you, and access resources, so spend some time making sure they have access. They can always reach out to support@usenourish.com for assistance on downloading our app or signing in.

To sign in, patients should enter the email they signed up for Nourish with, and then enter the most recent code they have received to the email. Patients will receive an automated welcome email from the provider prior to their first session with information on how to access the portal.


See the Patient Experience!

You can access a test version of the patient portal to see the patient experience first hand! A few guidelines on the experience:

  1. To view the patient experience, go to staging.usenourish.com and log in using your nourish email. Right now we only have the ability for you all to join on the web, and not the app, but the experience is essentially identical! We create provider staging accounts biweekly, so if you’re not yet able to access, please try again next week.

  2. All RDs are sharing the same “patient”, so if you log a meal, send a message, etc., it will be visible to all other RDs who log in to see the patient experience. This shouldn’t pose any issues for testing the experience, but keep it in mind so that you don’t share anything you’d want to be private!

  3. Because it is a test account, there may be a few quirks that don’t perfectly match the actual patient experience. But feel free to ask if you see something that looks strange!

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